Asking Price: SOLD
Adjusted EBITDA: $193,747
Business Description: The business is a well-established premiere 15+ year-old independent multilocation retail shipping center offering full-service physical and virtual mailbox rental, UPS/FedEx shipping, USPS shipping, stamps & services, custom packing, LTL freight shipping, professional packing and supplies, copying, printing, fax, scanning, passport photos, notary, secure document shredding, retail greeting cards, specialty gifts, laminating and related products/services to residents and businesses in Southeast Michigan and surrounding areas. A knowledgeable and courteous staff provides personal customer service, knows most customers by their first name and is committed to making the customer happy and saving their valuable time at a one-stop location serving Lenawee County in Michigan. This Ann Arbor Area Mail-Pack-Ship business is centrally located to several major cities including Ann Arbor, Jackson, Detroit and Toledo, Ohio.
The business is located in a busy shopping center with several major anchor national chain stores. This popular and busy shopping center has easy access, ample parking and, most importantly, is located at a high traffic intersection with 15,000+ cars passing daily. The business location is in a favorable economic demographic area. This very loyal customer base has discretionary income to spend on conveniences and services that save them time. A second location was opened spring 2022 in Tecumseh, with 24-hour mailbox access, approximately 12 miles northwest from the original Adrian location. This larger location is expected to grow quickly.
The owner-operator works approximately 30 hrs per week. The owner is not required to work on schedule but will work to cover store when employees are on vacation or executing outside sales such as freight pick up, estate sales etc. The seller states that the business has excellent books & records and is able to prove all sales & expenses.
The customer base is small-office/home-office (SOHO) businesses, corporate “road warriors”, homemakers and schools. The owner estimates the customer base is approximately 65% residential and 35% business customers.
The owner feels that a major advantage over competitors is the trained, motivated, professional employee team, the choice of multiple shipping services, the longevity of the same store in one location and long-standing relationships with customers. The customers are happy with the service and committed to using the company. The business is recession-resistant, and a new, energetic owner can further increase sales & profits in many ways such as 1) continue adding national services through industry association, 2) strategically focus on growing highly profitable mailbox rentals (target growing to 10-15% of total sales), 3) expand high quality custom packing and freight preparation services by leveraging strong reputation, 4) strategically focus on growing virtual mailbox services (very little incremental cost and virtually 100% profit), 5) add large format printing services, 6) increase advertising, 7) promote freight services.
Competition: The Mail-Pack-Ship retail shipping industry is very competitive. Barriers to competition include a) high franchise fees for non-independent owner/operators, b) well-established, loyal customer base, c) time to develop specialized industry knowledge for independents. The business attracts customers from a 10+ mile radius including some commuters who live outside this radius. Despite the presence of well-established competitors, the owner feels that customer service at the store is outstanding; employees are professional, well-trained and knowledgeable to operate the front of the business, pack, ship and sell. Customers are prepared to drive to this store for superior service and convenience.
Growth & Expansion: The Adrian Multilocation Mail-Pack-Ship Center Business has built a strong reputation over 15+ years for quality and specialized work. Much of their current business comes from referrals and often as much as 10+ miles away. The Primary Target Market consists of a 65% consumer and 35% business mix within a 10+ mile geographical radius (but often covers the county). The seller has used the location, signage, word of mouth and friendly service to build the business. Additionally, advertising via social media networks, search engines and local media have been used.
The primary marketing strategy is word of mouth, occasional advertising and social media to customers/clients/businesses who need these services. Networking and referrals are the main method of marketing; minimal Internet marketing has occurred.
The current business model allows the Company to have repeat revenue streams with predictable and high margins. The business is recession-resistant, and a new, energetic owner can further increase sales & profits in many ways such as: 1) continue adding national services through industry association, 2) strategically focus on growing highly profitable mailbox rentals (target growing to 10-15% of total sales), 3) expand high quality custom packing and freight preparation services by leveraging strong reputation, 4) strategically focus on growing virtual mailbox services (very little incremental cost and virtually 100% profit), 5) add large format printing services, 6) increase advertising, 7) promote freight services, 8) evaluate textbook buyback services (well suited in a college county) and resell the books on Amazon for a healthy profit.
Support & Training: Seller will train buyer for 4 weeks included with the purchase price. Seller is willing to provide additional consulting or support at mutually agreed compensation for up to one year. Additionally, a highly skilled senior employee is able to train new hires on the daily operations of the business.
Reason for Selling: Owner has successfully, profitably grown business and plans to return to previous career.
NOTE: The sale of a business is confidential and discreet; PLEASE DO NOT VISIT THE BUSINESS OR SPEAK WITH ANY EMPLOYEES. We know about many businesses that are for sale but might not be advertised. Check out www.adamnoble.com for more information and consider registering your criteria as a purchaser.
For information, reference Adrian Multilocation Mail-Pack-Ship Center Business for sale 20027 and contact Jeff Adam, PE, MCBC, FRC, CBB at Adam Noble Group, LLC
Phone: (817) 467-2161
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During 3 decades of M&A service, Jeff Adam has successfully completed the sale of over 700 businesses and advised or completed 1,000’s of business valuations and exit plans. An entrepreneur in his own right, Jeff has started and grown 12 companies in fields including international finance, B2B services, business valuation, construction, screen printing, Mergers & Acquisitions, engineering, and manufacturing. Jeff has donated his time as a distinguished speaker at numerous national & international conferences since 1977 covering topics such as environmental services, engineering, media, craft breweries, exit planning, business valuation, charitable giving, management, business brokerage and M&A fields.
Jeff is President of Adam Noble Group, LLC, a national M&A Advisory firm, professionally valuing and confidentially selling profitable businesses owned by exit-motivated business owners to qualified strategic, corporate, private equity, partners, management, and first-time buyers. Jeff establishes rapport, builds trust, and educates business owners in the steps to meet their goals as they prepare and achieve the discreet, confidential exit of their business. Jeff exclusively represents sellers of $1M-25M value enterprises and endeavors to transfer their businesses to qualified, capable acquirers who will build upon the seller’s vision, goals, culture, and history. Jeff maintains lifelong repeat and referral relationships with sellers, their acquirers, and service providers.
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